fb001.c Casino – Privacy Policy

fb001.c Casino ("fb001.c," "we," "us," or "our") is the data controller responsible for the personal information you provide when using the fb001.c Platform at fb001c.vip and all associated mobile applications.

As data controller, fb001.c determines the purposes and means of processing your personal data. fb001.c has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. You may contact the fb001.c DPO at the address provided in Section 13 of this Policy.

This Privacy Policy applies to all personal information processed by fb001.c in connection with the provision of online gaming services to players in the Philippines. It does not apply to third-party websites or services that may be linked to or from the fb001.c Platform.

fb001.c collects the following categories of personal data in the ordinary course of providing gaming services to Philippine players:

fb001.c collects personal data through the following means:

• Direct registration: When you create a fb001.c account, you provide identity, contact, and payment information directly.
• KYC verification: When you submit identity documents for age and identity verification as required under Philippine AML regulations.
• Payment processing: When you make deposits or request withdrawals via GCash, Maya, BPI, BDO, Metrobank, or other approved payment channels, transaction reference data is recorded.
• Platform interaction: Automatically through cookies, session tracking, and server logs when you access and use the fb001.c Platform.
• Third-party providers: From game providers, payment processors, and identity verification services that fb001.c uses to deliver its services — subject to those providers' own privacy practices.
• Support interactions: When you contact fb001.c via live chat or email, your communications and associated contact information are recorded.

fb001.c processes your personal data for the following specific purposes:

• To create and manage your fb001.c player account and authenticate your identity on login;
• To process deposits and withdrawals in PHP through GCash, Maya, and other approved Philippine payment channels;
• To verify that you meet the minimum age requirement of 21 years under applicable Philippine gaming regulations;
• To conduct AML screening and transaction monitoring in compliance with the Philippine Anti-Money Laundering Act (Republic Act No. 9160, as amended);
• To detect and prevent fraud, account abuse, bonus exploitation, and prohibited conduct;
• To monitor responsible gaming patterns and provide appropriate interventions where required;
• To provide customer support and resolve account disputes;
• To send account-related transactional communications (deposit confirmations, withdrawal notifications, security alerts) via SMS or email;
• To send promotional communications where you have provided consent and have not subsequently withdrawn it;
• To improve the fb001.c Platform through anonymized analytics and usage data;
• To comply with applicable Philippine laws, regulations, and lawful requests from regulatory or law enforcement authorities.

Under the Philippine Data Privacy Act, fb001.c processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill fb001.c's contractual obligations to you as a registered player — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with mandatory Philippine legal and regulatory requirements, including PAGCOR licensing conditions, AML obligations, and data retention rules.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your fundamental privacy rights.
• Consent: Processing for optional activities such as promotional email communications and personalized marketing, where you have provided explicit consent and may withdraw it at any time without affecting the lawfulness of prior processing.

fb001.c does not sell your personal data. fb001.c may share your data with the following categories of recipients solely to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, and other approved Philippine payment service providers, for the sole purpose of processing deposits and withdrawals.
• Game providers: Third-party game studios and platform providers (e.g., PG Soft, JILI, Pragmatic Play) whose games are integrated into the fb001.c lobby, for the purpose of delivering game services and recording game outcomes.
• Identity verification providers: KYC and AML service providers used to verify player identity and screen against sanctions and PEP lists.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where fb001.c is legally required to disclose information.
• Professional advisors: Legal counsel, auditors, and compliance consultants engaged by fb001.c, subject to professional confidentiality obligations.

fb001.c uses cookies and similar tracking technologies on its website and mobile applications. Cookies are small data files placed on your device that help fb001.c deliver a functional, secure, and personalized platform experience.

fb001.c uses the following categories of cookies:

• Essential cookies: Required for the fb001.c Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without disrupting Platform functionality.
• Functional cookies: Store your preferences such as language settings, saved login state (where "keep me signed in" is selected), and game lobby filters.
• Analytics cookies: Collect anonymized data about how players interact with the fb001.c Platform — which games are most used, which pages are most visited — to support Platform improvements. fb001.c uses privacy-respecting analytics tools.
• Security cookies: Used for fraud detection, bot prevention, and monitoring suspicious session behavior.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the fb001.c Platform.

fb001.c retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable Philippine law, whichever is longer. The following retention periods apply as general guidelines:

• Account data: Retained for the duration of your active fb001.c account plus a minimum of five (5) years after account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal proceeding.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent history.

At the end of the applicable retention period, fb001.c securely destroys or anonymizes personal data so it can no longer be attributed to an identified individual.

fb001.c implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and fb001.c servers;
• AES-256 encryption for sensitive data at rest, including stored payment credentials and identity documents;
• Bcrypt hashing for all stored player passwords — fb001.c staff cannot access your password in plain text;
• Role-based access controls ensuring fb001.c personnel can only access player data strictly necessary for their job function;
• Regular security assessments, penetration testing, and vulnerability scanning of all fb001.c systems;
• 24/7 infrastructure monitoring for anomalous access patterns and potential data security incidents;
• Multi-factor authentication requirements for all fb001.c administrative system access.

In the event of a personal data breach that poses a risk to your rights and freedoms, fb001.c will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by fb001.c:

To exercise any of these rights, please contact the fb001.c Data Protection Officer at the contact details in Section 13. fb001.c will respond to verified data subject requests within thirty (30) calendar days of receipt. In complex cases, fb001.c may extend this period by a further 30 days with notice to you.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe fb001.c has processed your data in violation of the Data Privacy Act.

The fb001.c Platform is strictly intended for individuals aged 21 years and above, in compliance with applicable Philippine gaming regulations administered by PAGCOR. fb001.c does not knowingly collect personal data from individuals under 21 years of age.

All new account registrations require age verification. If fb001.c becomes aware that personal data has been collected from an individual under 21, the account will be immediately suspended, all associated data will be securely deleted, and any funds deposited will be returned to the source payment method after identity verification.

If you believe a minor has registered an account on fb001.c, please contact the fb001.c support team immediately so the matter can be addressed without delay.

fb001.c may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or operational requirements. The "Effective date" at the top of this Policy will always reflect the date of the most recent revision.

Where changes are material — for example, a new category of data collection or a new purpose for which existing data is used — fb001.c will provide advance notice to registered players via in-platform notification or email to the address on file. Continued use of the fb001.c Platform following such notice constitutes acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how fb001.c protects your personal information.

For any queries, concerns, or requests relating to this Privacy Policy or your personal data held by fb001.c, please contact the fb001.c Data Protection Officer:

• Email: [email protected] (Subject: Data Privacy Request)
• Live Chat: Available within the fb001.c Platform, daily 9 AM – 12 Midnight PHT
• Response Time: fb001.c aims to acknowledge all data privacy requests within 5 business days and to provide a substantive response within 30 calendar days.

fb001.c is committed to resolving all data privacy concerns fairly and in accordance with the Philippine Data Privacy Act. If you are not satisfied with fb001.c's response, you retain the right to escalate your concern to the National Privacy Commission of the Philippines.